Loo Sweater - Women's - 50% off

▸ V-neck with band at the collar.
▸ Soft, comfortable and stretchy.
▸ Slightly rounded at the bottom of the sweater.
▸ Back length 24 1/4

1-YEAR WARRANTY FROM THE DATE OF PURCHASE.
Vertical clothing is designed to be durable provided that the care instructions and intended use of the product are followed.
The warranty covers manufacturing defects:
• Seams, buttons, Velcro ™ and zippers for 1 year.
• If the item can be repaired, we will do so.
Vertical does not cover:
• Damage caused by an accident (tears), improper care or negligence.
• Normal wear and tear, fading.
• Non-covered damages can be repaired at a reasonable rate. However a $10 return shipping fee will be charged to you.

Before returning your garment:
• Wash it thoroughly for the well-being of our colleagues! Otherwise, a cleaning fee of $35 will be charged.

To make a warranty return:
• Contact customer service by email at info@verticalsportswear.com, indicating the reason for the return, the date of purchase, and please send us photos of your defective garment (photo of the entire garment and photo of the defect) to help us better identify the problem.
* Once you contact us by email regarding your intention to return an item, we will respond with a return number and provide you with detailed instructions on how to proceed with the return.
* The cost of shipping to return a package to us is the customer responsibility. However, we will cover the cost to ship the replacement item(s) back to you.

Return, exchange or refund policies

To make a return, please write to us at info@verticasportswear.com by return email, we will send you a return number and we will tell you how to return the item to us.

Items must be returned to us within 15 days of receipt of the package. Please note that the cost of return shipping is at your expense.

The returned item must not have been worn or washed, it must be returned in the original packaging and with the original labels. We reserve the right to refuse to make the refund if the returned items are in a condition that would not allow them to be put back on sale.

• Vertical products purchased from a retailer are subject to the return policies of the original retailer.
• All Vertical items on sale at 40% or more are final sales. No refunds and/or exchanges.

For a refund, you follow the return steps mentioned above

• Upon receipt of your return, we will refund you to the original method of payment. Please allow 3-5 business days for a refund to appear in your bank account.

For an exchange, you follow the return steps mentioned above and mention to us in the email, the items you would like in exchange.

Upon receipt of your return, we will send you the items requested in exchange and the shipping costs to return them to you will be at our expense.

Guarantee

1 YEAR WARRANTY FOLLOWING DATE OF PURCHASE.

Vertical garments are designed to be durable provided that the care instructions and the intended use of the product are followed.

The warranty covers manufacturing defects :

• Seams, buttons, Velcro ™ and zippers for 1 year.
• If the item can fix itself, we will.

Vertical does not guarantee :

• Damage caused by accident (tears), improper maintenance or neglect.
• Normal wear, fading.
• Damage not covered can be repaired at a reasonable cost and a $10 shipping fee will be charged.

Before Returning Your Garment :

• Wash it well for the well-being of our colleagues! Otherwise a cleaning fee of $35 will be charged.

To make a return the guarantee

• Contact customer service by email at the following address:  info@verticalsportswear.com indicating the reason for the return, the date of purchase and please send us photos of your defective garment to help us better identify the problem (photo of the entire garment and also photo of the defect ).
• By return email, we will tell you a return number and how to return the item to us.
• The costs for the return of the package are borne by the customer and the costs of re-shipment will be at our expense.

Politiques de retour, échange ou remboursement

Pour effectuer un retour, veuillez nous écrire à info@verticasportswear.com par retour de courriel, nous vous ferons parvenir un numéro de retour et nous vous indiquerons comment nous retourner l’article.

Les articles doivent nous être retournés dans un délai de 15 jours suivant la date de réception du colis. Prenez note que le coût de transport du retour est à vos frais.

L’article retourné ne doit pas avoir été porté ou lavé, il doit être retourné dans l’emballage d’origine et munis des étiquettes originales. Nous nous réservons le droit de refuser de procéder au remboursement si les articles retournés sont dans un état qui ne permettrait pas leur remise en vente.

• Les produits Vertical achetés chez un détaillant sont soumis aux politiques de retour du détaillant d’origine.
• Tous les items Vertical en solde à 40% ou plus sont des ventes finales. Aucun remboursement et/ou échange.

Pour un remboursement, vous suivez les étapes de retour mentionnés plus haut

• Dès la réception de votre retour, nous vous rembourserons selon le mode de paiement initial. Veuillez laisser un délai de 3 à 5 jours ouvrables avant qu’un remboursement apparaisse dans votre compte bancaire.

Pour un échange, vous suivez les étapes de retour mentionnés plus haut et nous mentionner dans le courriel, les articles que vous aimeriez en échange.

Dès la réception de votre retour, nous vous enverrons les articles demandés en échange et les frais de transport pour vous les retourner, seront à nos frais.